Ryan Stuart

Ryan Stuart

from The Internet
36
The Future of Customer Insights in 2022

The Future of Customer Insights in 2022

What does the future of customer insights look like for 2022? What are the priorities and where should you and your team be focused? Hear from Peter Harris, CEO at Bastion Insights and one of Australia's leading Insights gurus, on the trends for 2022.

NPS Weighting—Should You Do It?

NPS Weighting—Should You Do It?

Insights teams are judged by their ability to provide high impact insights to decision makers that they can use to decide what to do next. Relying solely on unweighted data could jeopardize your ability to do that.

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